Free shipping from €200 purchase in mainland France
Shipping by Colissimo:
Delivery time and cost may vary depending on the address indicated. We offer free shipping for all orders over or equal to €200 (mainland France.) For any purchase less than this amount, please refer to the table below:
Region Metropolitan France Delivery with Colissimo (against signature) €8 INCL. VAT 48h Europe + DOM TOM €12 INCL. VAT Estimated delivery time Between 3 and 7 days
Returns:
You have a legal withdrawal period of 14 days from the receipt of your order to notify us of your return request.
To do this, simply inform us at the following address: contact@douze-paris.fr. Return postage costs are at your expense.
Please note, to be accepted, the product must not have been worn or damaged. All jewelry must be returned in its original packaging. If the aforementioned conditions are not met, your return will be rejected and your order returned at your expense.
(Psst, we advise you to choose the Colissimo Signature option for your return, we cannot be held responsible for the loss of your parcel!)
